Return Policy

vireldailygoods.store — Premium pet apparel designed for comfort, style, and everyday wear. This policy explains how returns, exchanges, and refunds are handled for all orders.
1. Overview
We want every customer to be fully satisfied with their purchase from vireldailygoods. If for any reason your item does not meet expectations, you may request a return within the eligible period.

Our products include seasonal pet clothing such as cooling summer vests, breathable shirts, knitted sweaters, waterproof jackets, and decorative outfits for small and medium dogs and cats.
2. Return Eligibility
Items are eligible for return under the following conditions:
• Item must be unused and unwashed
• Original packaging must be intact
• Request must be made within 14–30 days of delivery
• Items must not be damaged due to customer misuse

Products such as pet clothing, collars, and accessories must remain in original condition.
3. Non-Returnable Items
Certain items cannot be returned:
• Clearance or final sale items
• Personalized or customized pet clothing
• Items washed or worn
• Hygiene-sensitive products once opened
4. Return Process
To initiate a return:
1. Contact support: support@vireldailygoods.store
2. Provide order number and reason
3. Wait for return approval
4. Ship item back to provided address

Once received, inspection will be completed within 3–7 business days.
5. Refunds
Approved refunds will be processed back to the original payment method. Processing time:
• 3–10 business days depending on bank/payment provider

Shipping fees are non-refundable unless the return is due to our error.
6. Exchanges
We offer exchanges for size or product issues when stock is available. If replacement is unavailable, a refund will be issued instead.
7. Shipping Costs for Returns
Customers are responsible for return shipping unless the item is defective or incorrect. We recommend using trackable shipping services to ensure safe delivery.
8. Damaged or Wrong Items
If you receive the wrong product or a defective item, please contact us immediately with photos. We will resend or refund at no additional cost.
© vireldailygoods.store — All return decisions are made based on inspection results and policy terms. We reserve the right to update this policy at any time without prior notice.